PERSONAL INFORMATION AND HOW WE USE IT
On J&E’s website, there will be opportunities and situations wherein personal information will be collected. Such information includes names, mailing addresses, living addresses, telephone numbers, email addresses, payment information, government authorized identification numbers, and other information about a private individual that could potentially make identification possible.
J&E will primarily collect personal information for member registration purposes. Personal information will be used to open a customer file, process orders, payment of commissions, and for fiscal requirements. Personal information may also be used to respond to customer questions regarding their J&E account, to offer customers information about J&E’s products and services, as well as to satisfy legislative and regulatory requirements. Personal information may also be retained on J&E’s website in situations such as:
- Requests for automatic shipment of J&E products
- Purchases information
- Online profile and membership registration
In all cases, consent will be asked and attained before releasing personal information in accordance with the uses set out in the policy regarding the protection of personal information.
ACCESS TO YOUR PERSONAL INFORMATION
We are committed to not disclose your personal information to third parties other than those mentioned in this policy or unless we are required to do so by law. As well, we will seek your consent should we decide to disclose your personal information to third parties other than those mentioned here.
PROTECTING YOUR PERSONAL INFORMATION
J&E is committed to the protection of personal information of our customers. All of our employees are trained to ensure that all person al information is respected, protected and handled appropriately. Our highly sophisticated computer system grants limited access to personal information by our employees and is under tight security at all times to prevent any breached or leaked information.Personal information is only accessed when required, and duration of access is optimally minimized in order to provide J&E products and services. After the completion of access, all personal information is destroyed.We use our best efforts to keep the contents of your personal file up to date and rely on the customers to inform us of any changes. Customers can provide up-to-date information by periodically verifying the personal information about you in our possession, by informing us of any change to the personal information in our possession by contacting us through our online site, accessing your personal online account at J&E or by calling us during regular office hours.
You have the right to:
• Have access to the personal information that we retain.
• Deny consent to the disclosure of your personal information or to limit this disclosure (please keep in mind that this could affect our ability to offer you our products by email) and
• Request that we correct any errors in your personal information file.
To ensure that your personal information is well protected, we are required to request adequate proof of your identity (i.e. credit card, government-issued ID). This obligation applies to all requests for access, use, retention, correction, modification of consent and communication of any of your personal information in our possession. This proof of identity will be used only for this purpose.